FAQ

Dirty Laundry offers a variety of service options ranging from 1 day – 6 days per week.

We serve the New Orleans metropolitan area, including Slidell, Covington, Hammond and Baton Rouge. We also service the Mississippi Gulf Coast and Hattiesburg.

Yes, our early morning routes begins as early as 3:00 am, Monday – Saturday

There is a $250 minimum for pickup and delivery services.

Yes! We welcome customers to drop off and pickup their linen at our Slidell facility, Monday – Friday, 8:00 am – 4:00 pm.

Our procedures vary based on the customer’s business practices. We offer a rewash/reclaim service, stain and damage removal, or discarding.

Yes, High end items are our specialty, it is what we do best and we strive to continue to provide that same high level of quality and service to all customers regardless of their linen brand choice.

Industry standard is between a 3-4 par, it is best to maintain that for longevity of the hotels linen inventory and so there is not a constant pressure on the laundry vendor to flip the laundry within a 24 hour period every pick up.

Yes, we have three different ironers of varying brands and sizes, which create a range of pressing and folding options.

Barring a major utility outage, all of our essential equipment is duplicated, 2-steam boilers for all of our steam equipment, 2-air compressors to operate all of our pneumatic components, 2-water heating systems, multiple dryers, ironers, washers and delivery trucks.

Net 15, for new customers a credit card on file and COD terms is required for the first 90 days of service.

We don’t rent linens at this time.